Business owners constantly say they want change.

But how does change occur?

The answer is friction.

Friction precedes change.

In the absence of friction, the existing status quo remains.

To foster constant business improvement, we need to continuously challenge the status quo.

A management mindset of allowing the most meritorious idea to win is critical, regardless of whom it comes from.

Encourage rigorous debate of ideas.

Adopt different viewpoints and let the best idea win.

Twigs change to fire with the friction of metal on flint.

How are you going to create healthy friction in your business to encourage change and achieve more?

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