I encourage you to introduce a Customer Care Model. The Customer Care Model plans the frequency and activities or ‘touch points’ you make with customers throughout the year. Discover how it can help you analyse customers now.
Implementing business strategy needs to be fluid. It rarely works immediately. Strategy is tricky. The key is to not get stressed and lose motivation when it doesn’t stick the first time. Adopt the Goldilocks Principle.
In this final *-Part of this Four-Part Series on Sustainable Success, I introduce the Fourth Moon of Leverage.
In Part 1 of this Four-Part Series on Sustainable Success, I want to introduce the overarching metaphor outlined in my book The Fourth Moon. Strategy.